In final testingDOMI for providers
Grow your business with DOMI.
For independent cleaners, gardeners, handymen and trades. Set your own prices, services and areas, and get paid straight into your own Stripe account.
DOMI is in final testing. Register now and we’ll email you when provider sign-ups open in the app.
Screens from the DOMI test version, with test data.
How to join
Five steps from sign-up to your first payout.
Register your interest
Tell us what you do and where. We’ll email you when sign-ups open.
Apply in the app
Download DOMI, apply as a provider and add your trading name and services.
Set up Stripe payouts
Stripe checks your identity (and your company, if you have one) and links your bank.
Set prices and areas
Choose your services, prices, working areas and free times. Regulated work needs your registration checked.
Get booked and paid
Accept jobs, mark them done and get paid. For cleaning, gardening, window and exterior cleaning, plumbing and electrical, before and after photos are needed first.
Plans and fees
List for free. Pay less as you grow.
Launch offer: 0% DOMI commission on your first 3 bookings
- On every plan, for your first 3 completed bookings after your provider account is approved.
- Covers up to £500 of booking value in total. After 3 bookings or £500, your plan’s normal commission applies.
- A booking uses a place when the job is done. If it is cancelled before the job, the place is freed again; a refund after the job does not give it back.
- The offer waives DOMI commission only. Stripe’s card fee is charged as normal (the customer’s booking fee includes an allowance for it).
Starter
£0 a month
12% DOMI commission per completed booking
- Provider listing
- Booking management
- Your own prices
- Availability calendar
- Verified reviews
- Basic earnings dashboard
Pro
£9.99 a month
7% DOMI commission per completed booking
- Everything in Starter
- Enhanced profile: cover photo, 12 work photos, years trading, specialties and featured reviews
- Performance insights: profile views, views to bookings, response time, quote win rate, repeat customers, busiest days
Premium
£29.99 a month
4% DOMI commission per completed booking
- Everything in Pro
- Advanced analytics: bookings by area, 12-month earnings, your prices against other DOMI pros, lost bookings
- Promotional tools: discount codes, book-again reminders to past customers, shareable profile with QR code
- Clearly labelled sponsored placement at the top of search
- Commission is per completed booking, taken when the customer is charged, and fixed on each booking when it is made.
- Big jobs of £5000 or more: 6% commission. Top Pros (rating 4.8 or more, at least 10 reviews and 20 jobs in 12 months, with few upheld complaints) get 1% off. Commission is never below 2%. Tips go entirely to you, with no commission.
- Pro and Premium are monthly subscriptions, billed in advance. On iPhone they are bought through Apple and managed in your Apple subscription settings; elsewhere they are billed through Stripe and cancelled in the app. A cancellation takes effect at the end of the paid month.
- We give at least 30 days’ notice in the app before any increase in commission or membership prices. Bookings already made keep their rate.
Earnings calculator
See what you’d keep on each plan.
Starter
– a month for you
- Bookings
- –
- DOMI commission (12%)
- –
- Plan fee
- £0
Best for these numbers
Pro
– a month for you
- Bookings
- –
- DOMI commission (7%)
- –
- Plan fee
- £9.99
Best for these numbers
Premium
– a month for you
- Bookings
- –
- DOMI commission (4%)
- –
- Plan fee
- £29.99
Best for these numbers
When does upgrading pay?
- Pro costs less than Starter once your bookings are over £199.80 a month.
- Premium costs less than Pro once your bookings are over £666.67 a month.
- Premium costs less than Starter once your bookings are over £374.88 a month.
At the standard rates. Jobs of £5000 or more are charged at most 6% on every plan, which changes these points for big jobs; the calculator above allows for it.
An estimate to help you choose a plan, not a quote. Uses DOMI’s current fees (checked against the app 2026-11-07). Not included: Stripe’s card fee, which is charged to your own Stripe account (the customer’s booking fee includes an allowance for it, paid to you with the job price); tips, which are commission-free and all yours; refunds; VAT; and your own costs and tax. Assumes every job is the same value and is completed.
Getting paid
Your money, in your own Stripe account.
DOMI never holds your money. Customers pay you through your own Stripe account, and DOMI’s commission is taken as a fee when the customer is charged.
You mark the job done
The customer is charged (for staged jobs, as each stage is paid).
Money reaches your Stripe balance
Your price, less DOMI’s commission and Stripe’s card fee. The customer’s booking fee includes an allowance for the card fee, paid to you with the job price.
Stripe settles the payment
Card payments take a few days to settle before Stripe makes them available. Refunds and chargebacks come out of this balance.
Paid to your bank
On your Stripe payout schedule, or withdraw from the DOMI wallet, instantly to a debit card where Stripe allows (Stripe charges a small fee for instant payouts).
Checks and requirements
What you need to join.
Identity
Stripe checks your identity, and your company if you trade as one, when you set up payouts. You must keep your Stripe account accurate.
Registrations for regulated work
Gas, electrical, waste carrying, F-gas and other regulated work need the registration or licence the law requires. DOMI checks the official register before those jobs can be booked.
Insurance
Gas and heating, electrical, and air conditioning and heat pump work need public liability insurance with at least £2 million cover (plus the qualifications that work needs), checked by DOMI before those jobs can be booked. For other work we strongly recommend it. Either way, you’re responsible for loss or damage you cause.
You work as an independent business or sole trader, not an employee of DOMI, and you’re responsible for your own tax and National Insurance. Messages and payment for DOMI jobs stay in the app. Full details: DOMI provider terms.
Questions
Provider FAQs.
Short answers, taken from DOMI’s provider terms (version 2026-10-25). The terms always take priority.
Who can join?
Independent businesses and sole traders who do jobs at people’s homes. You set your own prices, services, working areas and availability, and you accept or decline each job.
How am I checked?
You set up payouts with Stripe, which checks your identity and, for a company, your company. For regulated work (such as gas, electrical, waste carrying and F-gas) you must hold the required registration or licence, and DOMI checks the official register before those jobs can be booked.
Do I need qualifications or insurance?
You need any registration or licence the law requires for your work. For gas and heating, electrical, and air conditioning and heat pump work you also need the qualifications DOMI asks for and public liability insurance with at least £2 million cover, which DOMI checks before those jobs can be booked. For other work we strongly recommend public liability insurance. Either way, you are responsible for any loss or damage you cause.
How and when am I paid?
Customers pay you through your own Stripe account. Money reaches your Stripe balance when the customer is charged: when you mark a job done, or for staged jobs as each stage is paid. Stripe pays it to your bank on your Stripe payout schedule. DOMI never holds your money.
What does DOMI charge?
A commission on each completed booking: 12% on Starter (free), 7% on Pro (£9.99 a month) or 4% on Premium (£29.99 a month). Your first 3 bookings have 0% DOMI commission, up to £500 of booking value. Stripe’s card fee is charged to your Stripe account; the customer’s booking fee includes an allowance for it, paid to you with the job price.
What if a customer cancels late?
The cancellation policy, shown to customers before they book, applies. On a deposit booking cancelled within 7 days of the job (and more than 14 days after booking), the deposit is kept as a fair estimate of your loss, and refunded if you fill the time with another DOMI booking.
Can I change or cancel my plan?
Yes. Pro and Premium are monthly, and cancelling takes effect at the end of the paid month. On iPhone, manage it in your Apple subscription settings.
What if a customer complains?
Customers can report a problem within 48 hours of a job. You then have 48 hours to offer a fix, offer a refund or dispute it. If you can’t agree, DOMI decides fairly on the evidence (photos, messages and timeline). Refunds come out of your payment for that job; on a full refund, DOMI also returns its commission.
What about chargebacks?
Chargebacks are raised against your Stripe account and you respond to them in your Stripe dashboard. A lost chargeback is yours under your agreement with Stripe.
Can I take DOMI customers off the app?
No. Messages and payment for DOMI jobs stay in the app, and you must not ask customers you met through DOMI to pay you outside it. For your own customers, you can send a DOMI payment link.
Register your interest
Be ready when DOMI opens.
Tell us your main service and where you work. We’ll email you when provider sign-ups open, so you can be one of the first providers in your area.
Registering doesn’t create a DOMI account or commit you to anything. Questions? [email protected]